Reservation Policy- Reservations for spa parties must be made at least 3 days in advance. A credit card is required to secure your booking. For each therapist booked, you must guarantee 3 hours of services. For example, if you want a party with massage/ body services only, you would have to book at least 3 hours of these services. If you want a party with nails and massage/body, you would need to book at least 3 hours of nail treatments and at least 3 hours of massage/body treatments. Reservations can be made by calling 978-884-8957 or by filling out the reservations form.
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You can download the policies here:
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Payment Payment is received at the time of service. Guests are given an invoice following their final treatment. Payment (cash/check/MC/Visa/Discover) and invoice are put in an envelope marked with the guest’s name. These envelopes are collected by the therapists at the conclusion of the party. Gratuities can be given directly to the therapists.
Cancellation Policy- Cancellations for spa parties must be made 48 hours in advance to avoid forfeiting your deposit. If a guest is late for their start time, we will do our best to fit them into the party schedule. If a guest does not show up, the full fee is expected from the party host. The host or another guest can always take advantage of this reserved time by adding to his or her own services. If a client’s check is returned or credit card declined, we will give 5 business days for the client to make payment. After 5 days if payment is still not made, the host’s credit card will be charged for their service.
Gratuities- If you are pleased with the services you receive, it is customary to thank your therapist with a 15%-20% gratuity. This gratuity can be given directly to the therapist (s).
Age Requirement- Clients must be at least 16 years of age unless accompanied by a parent in the room.
Cell Phones- For your own relaxation and tranquility, please consider turning off your cell phone during your treatment.
Gift Certificates- Must be presented at time of service. They are not redeemable for cash.
Prices- All prices are subject to change without notice.
Payment Options- Cash, Check, MasterCard, Visa, Amex, and Discover
Returned Checks- All returned checks are subject to a $25 service charge.
Hours of Operation- 7 days a week at your convenience. Hours are flexible to meet customer’s needs.