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Reservation Policy- Reservations for spa parties must be made at least 3 days in advance, preferably longer. A credit card may be required to secure your booking.  For each therapist booked, you must guarantee 3 hours of services. For example, if you want a party with massage/ body services only, you would have to book at least 3 hours of these services. If you want a party with nails and massage/body, you would need to book at least 3 hours of nail treatments and at least 3 hours of massage/body treatments. Reservations can be made by calling 978-884-8957 or by filling out the reservations form.

Payment Ė Payment is received at the time of service. Guests are given an invoice following their final treatment. Payment (cash/check/all major credit cards) and invoice are put in an envelope marked with the guestís name. These envelopes are collected by the therapists at the conclusion of the party. Gratuities can be given directly to the therapists.

Cancellation Policy- Cancellations for spa parties must be made 48 hours in advance.  If a guest is late for their start time, we will do our best to fit them into the party schedule. If a guest does not show up, the full fee is expected from the party host. The host or another guest can always take advantage of this reserved time by adding to his or her own services. If a clientís check is returned or credit card declined, we will give 5 business days for the client to make payment. After 5 days if payment is still not made, the hostís credit card will be charged for their service.

Gratuities- If you are pleased with the services you receive, it is customary to thank your therapist with a 15%-20% gratuity. This gratuity can be given directly to the therapist (s).

Age Requirement- Clients must be at least 16 years of age unless accompanied by a parent in the room.

Cell Phones- For your own relaxation and tranquility, please consider turning off your cell phone during your treatment.

Gift Certificates- Must be presented at time of service. They are not redeemable for cash.

Prices- All prices are subject to change without notice.

Payment Options- Cash, Check, All Major Credit Cards

Returned Checks- All returned checks are subject to a $25 service charge.

Hours of Operation- 7 days a week at your convenience. Hours are flexible to meet customerís needs.

Copyright SpaVroom 2007